DOVER,
Ohio (August 12, 2009) - Dover Hydraulics has strengthened its
position as America's comprehensive
hydraulic repair and service company with the announcement Eaton Corporation named
Dover the exclusive Hydrokraft Authorized Service and Warranty
Center. Dover Hydraulics also has been named the central stocking
location forHydrokraft parts.
Eaton
hailed the move as an enhancement of the Hydrokraft customer
experience, virtually eliminating the need for customers to return
products to Germany for warranty work.
All
hydraulic repair, reconditioning and hydraulic
replacement parts for Hydrokraft needs can be fulfilled through Dover Hydraulics'
Dover, Ohio, and St. George, S.C., locations.
"Eaton
named Dover Hydraulics the exclusive partner for one primary reason:
our ability to deliver comprehensive hydraulic repair and service
work," said J.C. Raies, Dover's director of sales and marketing.
"Our mission is to restore customers' Hydrokraft products to the
same condition as the day they were installed."
Dover's
experienced technicians have a success record with Hydrokraft pumps
and hydraulic
cylinder repair from every industry and application.
Raies said hydraulic
repair customers
benefit from Dover Hydraulics' industry-leading diagnostics.
Engineers and technicians analyze breakdowns and failures, and
deliver engineering solutions that result in fixing root causes, not
just the worn or broken parts.
Dover
provides comprehensive hydraulic
component testing and calibration. Technicians can test even the largest pumps, up to
730 horsepower, to full-flow and full horsepower.
Dover
tracks every job's progress and the complete history of service
through its industry-leading Automated Tracking System. "Our
computerized system shows where customers' units are in our
facilities, and what has been done if the pump was previously in our
shops. We utilize this system for every other job that we process,"
Raies said.
Raies said
as the authorized Hydrokraft repair and parts house, Dover encourages
customers to share their installed bases, and that will ensure the
availability of parts when needed.
Dover is
well known for comprehensive hydraulic
cylinder repair,
and is a leader in custom new cylinders. Dover capabilities include
large hydraulic cylinder repair work for steel mills; coke plants;
scrap yards; underground mining; mobile and construction equipment;
amusements parks; offshore/marine shipping and cranes; oil, gas and
water well drilling; and marine diesel engines.
For more
information about hydraulic repair, visit http://www.doverhydraulics.com/.
CONTACT:
J.C. Raies
800-394-1617
jcraies@doverhydraulics.com
MEDIA:
Jack
Wollitz
330-492-5500
jack@innismaggiore.com